Shipping cost varies depending on your location and the weight of your item(s). For existing products, the price will be calculated at checkout. For custom orders, please request this information in your inquiry.
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Products that are listed on the site are shipped within 2-3 business days. Custom order processing times depend on the nature of your order. Please request this in information in your inquiry if your order is time-sensitive. There are also options to expedite your order for an additional cost, if needed.
Packages are generally left at the door. If you have custom delivery instructions, please let us know prior to placing your order.
You have 15 days from receipt of your order to return purchases that do not suit you. Please note: Items must be in the same condition which they arrived. You can manage returns directly from your account and download your return slip. If you have not created an account, send us an email at firstname.lastname@example.org
Returns are free in the US. Products to be returned internationally will incur an extra cost.
The refund is made after receipt and acceptance of your return by our logistics center. Your product must be in perfect condition and in its original packaging. We will refund you via the means of payment that you had initially chosen (credit card or PayPal).
Due to the unique nature of each product, we don't allow for exchanges. To request a new piece, please visit the "Inquiries" page.